Refund Policy

Last Updated: 24.10.2025

Thank you for shopping with Noctis Supply.
We take pride in providing verified and high-quality digital vendor lists and resources.
Please review our refund policy carefully before making a purchase.

1. Digital Product Policy

All products sold by Noctis Supply are digital goods (such as vendor lists and supplier directories).
Because these items are immediately accessible and downloadable, all sales are final.

Once your payment is processed and access is granted, we cannot issue refunds, exchanges, or cancellations under any circumstances.

2. Exceptions

Refunds are only considered in limited cases, such as:

• Duplicate purchase of the same product
• Technical error on our platform preventing product delivery

If you believe your case qualifies, please contact us within 48 hours of purchase at [email protected] with proof of payment and details of the issue.

We reserve the right to approve or deny refund requests at our discretion.

3. Product Accuracy and Responsibility

We ensure that all vendor lists are accurate and functional at the time of release.
However, Noctis Supply is not responsible for:

• Vendors changing or discontinuing operations
• Vendor response times or pricing
• Any transactions made with third-party vendors

Our products are informational resources, not guarantees of sales or partnerships.

4. Unauthorized Sharing or Resale

All purchases are licensed for individual use only.
Reselling, sharing, or redistributing our vendor lists is strictly prohibited and may result in account termination and legal action.

5. Need Help?

If you encounter issues with downloading or accessing your product, please contact us at: [email protected]
We’ll be happy to assist you in resolving technical or access-related issues promptly.